Privacy Policy

How we collect, use and protect your information

Last Updated: November 2025

1. Introduction

Acennix Pte Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website acennix.com or engage with our pharmaceutical consulting services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company information and job title
  • Information provided through contact forms or service inquiries
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website information
  • Device and operating system information

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our pharmaceutical consulting services
  • To respond to your inquiries and provide customer support
  • To send you information about our services (with your consent)
  • To comply with legal obligations and regulatory requirements
  • To protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal information
  • Right to rectify inaccurate or incomplete information
  • Right to erase your personal information
  • Right to restrict processing of your personal information
  • Right to data portability
  • Right to object to processing of your personal information

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

As a Singapore-based company, we may transfer your personal information to countries outside Singapore. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Acennix Pte Ltd

1 Scotts Road #24-10

Singapore 228208

Tel: +(65) 6838 9056

Email: enquiry@acennix.com